Shipping policy

Fool’s Gold Collectibles | Shipping Policy

Thank you for shopping at Fool’s Gold Collectibles! We know how important it is for your items to arrive safely and securely. Below is everything you need to know about how we process, pack, and ship your orders.

1. Order Processing Times

• In-Stock Items: All in-stock orders are processed within 1–3 business days (excluding weekends and major holidays). You will receive a notification email with tracking details as soon as your package drops at the carrier.

• Pre-Orders: If your order contains a pre-order item, the entire order will ship once all items are in stock. Expected release dates for pre-orders are listed on individual product pages, but please note these are subject to manufacturer delays.

2. Domestic Shipping Rates & Estimates

We ship via [USPS / UPS / FedEx] to provide reliable tracking. Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and total package weight.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[3–7] Business Days	Calculated at checkout
Expedited Shipping	[1–3] Business Days	Calculated at checkout

Please note that delivery timelines are estimates provided by the carrier and are not guaranteed.

3. Collector-Grade Packaging Guarantee

We are collectors ourselves, and we know that a mint-condition box matters just as much as the item inside.

• Every item is inspected before packing.

• We use sturdy, oversized boxes with ample bubble wrap, packing paper, or air pillows to ensure your items don't shift or get crushed during transit.

• We never cram collectibles into tight mailers.

4. International Shipping

We currently offer international shipping.

• Duties, Customs, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Fool's Gold Collectibles is not responsible for these charges if they are applied; they are the sole responsibility of the customer.

5. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active on the carrier's network.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at orders@foolsgoldcollectibles.com with your name and order number, and we will look into it immediately.

6. Lost, Stolen, or Damaged Shipments

If your package arrives severely damaged or is lost in transit, please save all packaging materials and damaged goods, take clear photos of the damage, and reach out to our team at orders@foolsgoldcollectibles.com within 48 hours of delivery so we can help file a carrier claim and arrange a resolution.